Actions speak louder than words
u More explanation and examples…
Ø Posture
and movement can convey self-confidence
Ø A
confident candidate can have relaxed posture while sitting in the chair
Ø An the interested listener may lean forward toward the speaker and one who is bored
may lean away, slump or glance at the clock
u Smell and touch
Ø Smell
and touch convey emotions of the communicators through different odors and
fragrances.
Ø Touch
can convey emotions of friendship, love, approval, hatred, anger, and other
feelings.
Ø A
pat on the shoulder, slap on the back can be different emotions.
Ø Being
pushed in the crowd can be offensive for many communicators.
u Voice and sound
Ø
Voice is during speaking while
sound is without speaking.
Ø
We can recognize many people while
only listening to them through their own voice.
Ø
Everybody has a different voice.
Ø
Sound can be made by different non-living
objects as well and many times we can recognize the sounds; means they convey
information.
u Paralanguage
Ø Tone,
volume, pitch, and speed of voice are called paralanguage.
Ø Through
paralanguage we can get many messages.
Ø We
can recognize the mode and intention of a person through the tone of his voice.
Ø The
urgency or lack of confidence can be conveyed through speed.
Ø Skipping
over syllables or words, slurring sounds can minimize the percentage of
credibility,
Ø Throat
clearing can distract from the spoken words.
u Silence, time, and space communicate
Ø These
three elements can communicate more than you think sometimes causing hard
feelings of loss of business and profits.
Ø we can get different messages through them and
they differ in different cultures.
Ø Keep
somebody waiting or taking a long time decreases the importance of communicator
that’s why time is important in many ways.
Ø Being
on time is favorable nonverbal communication
u Proxemics
Ø the
branch of knowledge that deals with the amount of space that people feel it
necessary to set between themselves and others.
Ø Space
is determined through cultures as well
Ø Space
is a personal zone of a communicator and it can specify the position as well.
Actions speak louder than words |
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